Infocore has achieved the highest level of Data Security.
WHAT IS ISO 27001?
ISO 27001 provides Infocore with the foundation to ensure that we are meeting the stringent compliance laws of: GDPR (General Data Protection Regulation), CCPA (California Consumer Protection Act), CAN-SPAM, and CASL (Canadian Anti-Spam Law). Our certification comes with annual surveillance audits with a recertification every 3 years. ISO 27001 focuses on protecting 3 key aspects of information:
CONFIDENTIALITY
The information is not available or disclosed to unauthorized people, entities, or processes.
INTEGRITY
The information is complete, accurate, and protected from corruption.
AVAILABILITY
The information is accessible and usable when authorized users require it.
Our certification comes with annual surveillance audits with a recertification every 3 years.
ISO 9001
WHAT IS ISO 9001?
ISO 9001 is an internationally recognized standard for Quality Management Systems. This standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach, and continual improvement. Using ISO 9001 helps ensure that customers get consistent, good-quality products and services, which in turn brings many business benefits. The seven quality management principles of ISO 9001 are:
FROM OUR CEO
“We live in an era of incredible data vulnerability. Staying ahead of all the threats from inside and outside an organization is a significant challenge. Certifying for ISO 27001 has given us a significant advantage in understanding where the threats can come from and ensuring the integrity of our information systems and our data environment.
“In addition, implementing ISO 9001 for quality management is more than writing the documents and putting the procedures in place, it’s about reforming corporate culture, ideologies, and having a genuine commitment to improvement.
“Our commitment to continuous training and improvement allows us and our clients to sleep easier at night.”
– Infocore’s CEO, Peter Jupp
Our Net Promoter Score is World Class.
Net Promoter Score (NPS) is a widely used third party market research metric that asks respondents to rate the likelihood that they would recommend a company, product, or a service to a friend or colleague. Ours is at the top of the charts.
INFOCORE's WORLD CLASS NPS
Average NPS for B2B
considered excellent service
considered world class service
How does Infocore’s +77 NPS stack up?
Here are some examples from companies we all know:
